Our Products
Everything Hecate AI Agency can build for your business.
Business Automation Packages
Complete solutions designed around the challenges businesses face every day.
Lead & Enquiry Management
Capture, qualify and route enquiries automatically, so no opportunity is missed.
This package captures every enquiry as it arrives, qualifies it against the criteria you set and routes it straight to the right person or next step. Nothing sits in an inbox waiting for someone to notice it.
Appointment & Client Management
Book, confirm, remind and follow up on appointments with less administration.
This package handles the full appointment cycle, from booking and confirmation through reminders and follow up, directly in your existing calendar and client records. Your team spends less time on scheduling admin and more time with customers.
Customer Service Automation
Answer common questions and provide immediate support while escalating complex enquiries to your team.
This package answers routine customer questions immediately, any time of day, and recognises when something needs a person, escalating it straight to your team. Customers get a fast response and nothing complex gets handled by the wrong system.
Sales Follow Up
Keep leads moving with timely follow ups, reminders and next steps.
This package tracks every lead through your sales process and sends timely follow ups, reminders and next steps automatically. Opportunities keep moving forward instead of going quiet after the first conversation.
Marketing & Reputation
Automate review requests, customer communication and repetitive marketing activity while keeping your team in control.
This package automates review requests, routine customer communication and repetitive marketing tasks, while your team stays in control of what goes out and when. It builds your reputation and keeps in touch with customers without adding to your workload.
Administration & Workflow
Reduce repetitive administrative work through intelligent routing, reminders, notifications and workflow automation.
This package reduces repetitive administrative work through intelligent routing, reminders, notifications and workflow automation built around how your business actually operates. Your team spends less time on process and more time on the work that needs them.
Customer Communication Packages
Individual AI systems built around the way your customers reach out, use one on its own or combine them.
Website AI Assistant
Answer questions, capture leads and support your website visitors 24/7.
Your Website AI Assistant greets visitors, answers their questions and guides them toward booking or getting in touch, all without anyone on your team needing to be online. It captures contact details for every genuine enquiry, so leads are recorded automatically instead of relying on someone remembering to follow up.
WhatsApp AI Assistant
Engage customers, answer enquiries and capture opportunities directly in WhatsApp.
Your WhatsApp AI Assistant replies to customers directly in the app they already use, answering common questions, sharing information and capturing enquiries as they come in. Conversations stay organised and nothing gets lost in a busy inbox.
AI Voice Receptionist
Never miss an important call. Answer questions, book appointments and take messages.
Your AI Voice Receptionist answers calls in your business's voice, understands what callers need, books appointments directly into your calendar and takes clear messages for anything that needs a person, so every call gets a response, any time of day.
Email / Inbox AI Assistant
Organise, prioritise and respond to incoming enquiries while ensuring important messages reach the right person.
Your Email AI Assistant reads incoming messages, sorts them by priority and drafts or sends responses to routine enquiries automatically. Anything that needs personal attention gets flagged and routed to the right person on your team, so important messages are never buried.